Shipping - faq

🌍 Shipping Information

We ship worldwide from Melbourne, Australia with care and intention. All orders include tracking for a safe and reliable delivery experience.

Orders are processed within 1–2 business days. Once dispatched, you will receive your tracking details via email.

🇦🇺 Australia Shipping

Standard Shipping: from $10 AUD
Express Shipping: from $20 AUD
Click & Collect (Tarneit, VIC): Free

Estimated delivery: 2–13 business days depending on service selected.

🇺🇸 International Shipping

Standard International: from $30 AUD

Estimated delivery: 8–25 business days depending on location.

All international shipping rates include handling and cross-border processing to ensure your parcel arrives safely.

❓ Shipping FAQs

Why is international shipping higher?
International shipping includes postage, tracking, and cross-border handling fees required to deliver your order from Australia.

Will I receive tracking?
Yes, all orders include tracking.

Do I need to pay customs fees?
Depending on your country, additional charges may apply and are set by your local customs authority.

📦 Important Notes

Delivery times are subject to Australia Post and international carriers. While we do our best to ensure smooth delivery, delays may occur during transit.